Privacy Policy

1. Introduction

Wink Title Services LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name, address, phone number, and email address
• Social Security Number and date of birth
• Financial information including banking and loan details
• Property and transaction information
• Driver's license and identification information
• Employment and income information

Website Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies
• Device and operating system information

3. How We Use Your Information

We use your information to:

• Provide title and escrow services
• Process real estate transactions and closings
• Verify identity and prevent fraud
• Communicate with you about your transaction
• Comply with legal and regulatory requirements
• Improve our services and website functionality
• Send important notices and updates

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist in providing our services
• Financial Institutions: Lenders, banks, and mortgage companies
• Government Agencies: As required by law or regulation
• Title Insurance Companies: For underwriting and claims processing
• Real Estate Professionals: Agents, brokers, and attorneys involved in your transaction
• Legal Compliance: To comply with court orders, subpoenas, or legal process

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure servers and firewalls
• Regular security assessments and updates
• Employee training on data protection
• Access controls and authentication procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are typically retained for seven (7) years or as required by applicable law and regulation.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of non-essential communications
• Request a copy of your information

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: